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FTZ Managed Services Administrator

Job Summary

ITC Diligence International is seeking an experienced FTZ Managed Services Administrator to manage day-to-day Foreign-Trade Zone operations and Customs compliance responsibilities. This remote position requires strong FTZ knowledge, attention to detail, and the ability to keep operations accurate, timely, and compliant.

Key Responsibilities

  • Prepare and submit required documentation to CBP, Partner Government Agencies (PGA), and the FTZ Board.
  • Manage inbound admissions, outbound processing, and weekly entry processes.
  • Validate foreign and domestic receipts and ensure FTZ data matches supporting documentation.
  • Maintain compliant FTZ records and documentation for CBP reviews.
  • Manage inventory controls and reconcile discrepancies, including MDR processing.

  • Collaborate with internal teams to ensure timely and compliant FTZ operations.

Qualifications

  • Minimum of 3+ years of experience performing FTZ administration duties or commensurate trade compliance/transactional experience within a Customs House Brokerage (CHB) organization.
  • Strong understanding of FTZ trade compliance and operational requirements.
  • Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines.
  • Strong attention to detail and commitment to accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate effectively across internal departments and maintain accountability to management teams.

  • Must be able to pass a CBP background check.

Preferred Experience

  • Experience in Customs compliance.
  • Experience in international transportation or logistics operations.
  • Certified Zone Specialist (CZS) and/or Accredited Zone Specialist (AZS) designation is a plus.

  • Experience with FTZ inventory control, recordkeeping, admissions, withdrawals, and weekly entry processes is beneficial.


Working Conditions

This is a remote-based position.

Senior Entry Writer

Job Summary

We are seeking a highly motivated and experienced Customs Brokerage Senior Entry Writer to join our growing team. The Senior Entry Writer will be responsible for the accurate and timely preparation and submission of customs entries for a variety of commodities, ensuring compliance with all U.S. Customs and Border Protection (CBP) regulations and other government agency requirements. This role requires a strong understanding of customs valuation, classification, and free trade agreements, as well as the ability to work independently and as part of a team in a fast-paced environment.

Key Responsibilities

  • Prepare and transmit accurate and compliant customs entries (e.g., Consumption, TIB, warehouse, etc.) using automated broker interface (ABI) systems.
  • Review commercial invoices, packing lists, bills of lading, and other import documentation to ensure data accuracy and completeness.
  • Research and apply correct Harmonized Tariff Schedule (HTS) classifications and Partner Government Agency (PGA) codes.
  • Determine appropriate customs valuation methods and apply relevant duties, taxes, and fees.
  • Communicate effectively with clients, carriers, and CBP officials regarding entry status, documentation requirements, and regulatory inquiries.
  • Resolve discrepancies, troubleshoot issues, and provide solutions related to customs entries.
  • Maintain accurate and organized entry files, both electronic and physical, in accordance with company policies and regulatory requirements.
  • Stay up to date on changes in customs regulations, trade agreements, and industry best practices.
  • Assist with the training and mentoring of junior entry writers.
  • Support audit requests from CBP and internal compliance teams.
  • Participate in special projects and initiatives as assigned.

Qualifications

  • Minimum of 5 to 7 years of experience as an Entry Writer in a customs brokerage environment.
  • Demonstrated expertise in preparing and transmitting a high volume of customs entries.
  • In-depth knowledge of the Harmonized Tariff Schedule (HTS), Customs valuation methodologies, and U.S. Customs regulations (19 CFR).
  • Proficiency with ABI systems and other customs brokerage software.
  • Strong understanding of Partner Government Agency (PGA) requirements (e.g., FDA, USDA, FCC).
  • Excellent analytical and problem-solving skills with a keen eye for detail.
  • Exceptional communication (written and verbal) and interpersonal skills.
  • Ability to prioritize tasks, manage multiple deadlines, and work effectively under pressure.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Preferred Experience

  • Experience with Descartes QuestaWeb customs software.
  • Experience with Foreign Trade Zone (FTZ) operations, including:
    • Preparation and filing of FTZ admissions (e.g., e214).
    • Understanding of FTZ inventory management and record-keeping requirements.
    • Experience with FTZ withdrawals (e.g., 7512, 7501 consumption entries from FTZ).
    • Familiarity with FTZ reporting and compliance.

Working Conditions

Will work in an office environment.